HELP!!!! FIRST, I DO NOT KNOW VERY MUCH ABOUT ABOUT COMPUTERS AT ALL!!! /But I am learning the HARD way!!!Can anyone tell me how to get my Windows 7 "TROUBLESHOOTER WIZARD" to work? Everywhere i go for help, it get interpeted wrong and I am refered to go to the "TROUBLESHOOTER" everytime I try to use it, I keep getting the same ErrORRRRRR! yOUR TROUBLESHOOTING WIZARD HAS INCOUNTERED AN UNEXPETED ERROR!!! pLEASE HELP ME IN "LAYMANS"TERMS. THANKS

"GRAMTAM01" wrote in message news:6e2e5d50-1f89-4757-b0ae-ec81be082656... HELP!!!! FIRST, I DO NOT KNOW VERY MUCH ABOUT ABOUT COMPUTERS AT ALL!!! /But I am learning the HARD way!!!Can anyone tell me how to get my Windows 7 "TROUBLESHOOTER WIZARD" to work? Everywhere i go for help, it get interpeted wrong and I am refered to go to the "TROUBLESHOOTER" everytime I try to use it, I keep getting the same ErrORRRRRR! yOUR TROUBLESHOOTING WIZARD HAS INCOUNTERED AN UNEXPETED ERROR!!! pLEASE HELP ME IN "LAYMANS"TERMS. THANKS Id start by doing a chkdsk and sfc scan, and seeing if that fixes things if not, then try a System Restore back to a time when the system was working properly. Click on the Start button type in the Search box CMD.EXE right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up At the Command prompt, type CHKDSK C: /R and hit the Enter key You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient! After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC SFC -System File Checker - Instructions Click on the Start button type in the Search box CMD.EXE right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up At the Command prompt, type SFC /SCANNOW and hit the Enter key Wait for the scan to finish - make a note of any error messages - and then reboot. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Hi, First, I would like to confirm that if there is any error code received? Please check if it is able to run the troubleshooting wizard in Clean Boot. Troubleshooting in Windows Also, please see if there is any error information in the event log. · Event Log ======================== 1. Click "Start", input "eventvwr" (without quotation marks) in the Search bar and press Enter. 2. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click “Save”. 3. Right click on "System", with the same method, save it as "sys". 4. Locate the two saved log files on the Desktop and send them to us. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.